Privacy Policy

HealthXL® (“us”, “we”, or “our”) operates the www.gotohealthxl.com website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.gotohealthxl.com.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Cell Phone Number
  • Address
  • Any other information you choose to provide (for example, on contact us forms, such as job title, company name, or state)

We collect information for the following purposes:

  • To provide, operate, and improve our Services, including personalizing user experience, troubleshooting, and enhancing website functionality.
  • To communicate with you, including responding to inquiries and sending important Service related notices.
  • To facilitate education resources, newsletters, and blog content.
  • To prevent fraud, ensure network and information security, and comply with our contractual legal obligations.
  • To analyze the website traffic, trends, and user behavior using aggregated or de-identified data to enhance service offerings.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third-party service providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also share your Personal Information with our parent company and affiliated organizations for internal business or operational purposes.

Security

The security of your Personal Information is important to us. We have implemented reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. The inclusion of any such external links on the Service does not imply any endorsement by HealthXL® of the linked website or any association with its operators.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where we believe, in our sole discretion, that such disclosure is necessary:

  • To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish our legal rights; to defend against legal claims; or otherwise required by law
  • To investigate, prevent, or take action regarding illegal or suspected illegal activities.

Your Privacy Rights

We comply with applicable state privacy laws that may provide you with certain rights regarding your Personal Information. For example, residents of some states may have the right to know what Personal Information we collect about them, to request deletion of that information, or to opt out of the sale or certain sharing of their personal information. We do not sell your Personal Information, and we will honor applicable privacy rights and opt-out requests. For instance, you may instruct us at any time to stop sending you marketing communications or not to share your information with third parties for their own marketing purposes.

Data Retention and Deletion

We will retain copies of your Personal Data for as long as you maintain your account or as necessary in connection with the purposes set out in this Privacy Policy, unless applicable law requires a longer retention period. In addition, we may retain your Personal Data for the duration of any period necessary to establish, exercise, or defend any legal rights.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Last updated: April 1, 2025